Manager, Revenue Enablement
Role Details
Location: Remote in the US
Team: Revenue Enablement | Reporting to: Sr. Director of Revenue Enablement
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.
Join us at Crescendo, and let’s build the future of customer experience together.
The Role
We are seeking a talented Manager, Revenue Enablement to join our team. Enablement at Crescendo is a growth engine. We’re looking for a builder who thrives on designing programs from the ground up, rolling them out with speed, and standing in front of the team to make it stick.
What You’ll Do:
- Own GTM onboarding across Sales, CS, Marketing, and RevOps — getting every new hire ramped and ready.
- Design and launch enablement programs that elevate skills, drive adoption, and keep teams sharp.
- Show up in the room — leading workshops, trainings, and sessions that inspire confidence.
- Build the tools and content — from playbooks and certifications to talk tracks and sales assets.
- Partner with leadership to align on strategy and keep teams equipped to hit goals.
- Track impact relentlessly and iterate quickly.
You’ll have outsized influence in a small, high-talent team where experimentation, creativity, and execution all matter equally.
What We Expect From You:
- 3–5+ years in Revenue Enablement or GTM leadership (AE, BDR, CSM background a plus).
- Proven success building enablement from zero-to-one.
- Confidence facilitating workshops and trainings.
- Collaboration skills that let you influence across functions.
- Clear, compelling communication — you make the complex simple.
- Passion for helping GTM teams succeed and grow.
Bonus points if you’ve:
- Walked in the shoes of an AE, BDR, or CSM.
- Worked with tools like Gong, WorkRamp, HubSpot, or Highspot.
- Operated in a fast-paced startup or hypergrowth SaaS environment.
Why Crescendo?
- Shape the future of enablement at a company redefining CX.
- Build programs from scratch and see direct impact on revenue outcomes.
- Join a scrappy, global team where ambition and agility win.
- Grow fast, move fast, and make your mark at a category-defining company.
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
- Care for others - Cooperate, empathize, and seek opportunities to put each other first.
- Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
- Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
- Take ownership - Doing the right thing should come naturally.
- Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].